Business Transformation Officer at WFP, Nairobi, Kenya

Deadline: 11 August 2019

The World Food Programme (WFP) is currently seeking applications from the eligible applicants for the post of Business Transformation Officer in Nairobi, Kenya. The duration of this post is 1 year.

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The Business Transformation Officer will improve the value of technology in WFP Kenya.

World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.

Key Jobs Responsibilities

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The Business Transformation Officer will perform following functions:

  • Participate in Country Office strategic planning and operational decisions to advocate for results and outcomes that are aligned with WFP corporate policies, standards and strategy.
  • Keep abreast of both Technology standards and WFP’s strategic direction to identify new initiatives, provide guidance on Technology options, and adopt best practices to support the Country Office Strategic Plan.
  • Engage with the Country Office business units to understand business objectives, gather requirements, and analyze capabilities with the objective of shaping demand for technology products, offering new opportunities to improve business processes, better stakeholder alignment and creating value for money propositions with technology solutions.
  • Contribute to the thought leadership and advisory activities with regards to Cash Based Transfers and Country Office beneficiary data management requirements.
  • Manage the delivery of projects to ensure solutions transfer into the business in accordance with established overall project objectives and business strategies and requirements.
  • Delivery of IT Services for Kenya Country Offices (CO) in alignment with corporate TEC Division governance, guidelines and policies.
  • Manage relationships with internal staff and suppliers to ensure effective and efficient technology products and services are delivered.
  • Drive a culture where consistent data are effectively used to take decision and drive the implementation of WFP IT innovative solutions.
  • Provide leadership and management to BTU staff and act as a point of escalation and coordination for critical incidents.
  • Provide regular reports and updates to the Senior Management team and Kenya Country Office units via operational meetings.
  • Under the Annual CO Performance plan, set targets for delivery of BTU services and manage risks and mitigations of service provision.
  • Review CO programme documents (e.g. submitted for Strategic Programme Review (sPRP) and CSP process), providing inputs to incorporate and strengthen Digital Assistance Service components.
  • Participate and encourage capacity building initiatives aimed at building solid Digital Assistance Services expertise amongst IT colleagues in the CO.
  • Manage and motivate a team of staff, providing coaching, mentoring, training and guidance to ensure appropriate development and enable high performance.

Eligibility Criteria

Applicants must have:

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  • Advanced university degree in business management, computer science, telecommunications engineering or social sciences.
  • First University degree with additional years of related work experience or trainings/courses.
  • At least 8 years (of which a minimum 3 years internationally) of progressively responsible professional experience in IT or related area, with an interest in international humanitarian development.
  • Experience in strategy development and digital transformation is highly desirable.
  • Experience of delivering IT services that align an organisation’s vision, mission, objectives, strategy, business and user needs.
  • Understanding of the software development lifecycle (SDLC).
  • Sound knowledge of ITIL service principles, experienced supplier manager and focused on delivering CSI across production platforms and IT services
  • Fluency (level C) in English language.
  • Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

How to Apply

Applicants must submit their applications through online process.

For more information, please visit WFP.

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