Deadline: 10 February 2021
The United Nations Office for Project Services (UNOPS) is currently seeking applications from the eligible applicants for the post of HR Advisor – Internal Grievances in Copenhagen, Denmark.
UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure, and procurement in a sustainable and efficient manner.
Key Job Responsibilities
The HR Advisor – Internal Grievances will perform the following functions:
- Internal grievances case management; advice and guidance on interpersonal conflict management
- Responsible for the design, development and management of a robust and effective case management system for internal grievances, with the appropriate input from key stakeholders.
- Act as primary supervisor to the Internal Grievances Analyst (ICS-8), and others as required.
- Act as advisor to the PCG leadership team on specific cases, including recommendations on the appropriate course of action, case prioritization and risk management.
- Reactively advise and counsel as well as proactively educate managers and personnel in respect of rights, responsibilities, code of conduct and other relevant challenges associated with the harassment free workplace and nurturing the enabling work environment.
- Advise Director PCG, as well as other relevant senior management on conflict management issues.
- Take the lead in managing independently internal grievances matters (specific case decisions, processes and systems, governance/decision making), following up with counterparts such as the Ethics Office, the Internal Audit and Investigations Group, the Legal Group, or other internal or external stakeholders, as required, ensuring appropriate actions are taken promptly to reach a resolution.
- Manage and coordinate the work of the Network of Peers and other resources
- Manage and coordinate the resources to support PCG internal grievances work, including the Network of Peers, which is a corporate pool of trained personnel who can support PCG with preliminary assessments, when appropriate.
- Manage these engagements and identify appropriate resources to be deployed.
- Manage the establishment of a training program for UNOPS personnel to be trained in fact-finding and conflict solving regarding Internal Grievances.
- Manage the training of the different cohorts of Network of Peers, including input on design and development of the program, format and methodology, with colleagues from the learning stream.
- Manage the engagement and deployment of Network of Peers to conduct fact-finding or conflict management assignments, including ensuring that the network represents a diverse.
- Represent PCG and provide leadership and guidance to the Network of Peers assignments entrusted to the Network of Peers, which may include virtual or in country engagements.
Applicants must have:
- University Degree in law.
- Professional certification in human resource management would be an asset.
- 7 year’s of progressively responsible experience managing interpersonal conflict, employer-employee grievances, harassment claims, or equivalent.
- 7 year’s, at least 2 year’s of experience in an Ethics office, internal investigations, or HR department of an international organization or providing legal advice to the HR department of an international organization.
- 7 year’s, at least 1 year of experience either in litigation either before the administrative tribunal of an international organization or before national courts, drafting investigation reports of any type, or, managing administrative procedures on behalf of the administration or private parties (e.g, drafting tender documents, appeals against fines, applications for patent rights, etc.).
- Experience working within the UN system, international organizations or similar institutions is a distinct asset.
- Excellent communication skills, ability to influence and inspire.
- Analytical, innovative and proactive, with advanced interviewing/information elicitation skills.
- Full working knowledge of English.
- Knowledge of Spanish or French is an asset.
How to Apply
Applicants must submit their applications through online process.
For more information, visit UNOPS.