Risk Communications Officer at WHO, Copenhagen, Denmark


Deadline: 17 May 2019

World Health Organization (WHO) is currently seeking applications from eligible applicants for the post of Risk Communications Officer in Copenhagen, Denmark. The duration of this post is 12 months.

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The Risk Communications Officer will focus on health system emergency and disaster preparedness, planning, risk assessment, reduction and management, strengthening community’s resilience and engagement in Health emergency and supporting relevant inter-sectoral and interagency collaboration and coordination.

The primary role of WHO is to direct and coordinate international health within the United Nations system.

Key Jobs Responsibilities

The Risk Communications Officer will perform the following functions:

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  • Act as the focal point for ERC capacity building:
    • Enroll in and implement the ERC five-step capacity building package.
    • Train and prepare country-level counterparts for emergency risk communication.
    • Participate in ERC and/or technical country missions under IHR to evaluate and build risk communications capacity.
    • Support national authorities to convene stakeholders and co-develop a national risk communication strategy and plan.
    • Support national authorities to adopt ERC action plans and to conduct lessons learnt exercises to further strengthen emergency risk communication.
    • Establish a roster of ERC consultant and train them in ERC capacity building.
    • Liaise with partner organizations (i.e. UNICEF and ECDC) to coordinate guidance and support to European countries.
    • Work closely with HQ risk communications counterparts to receive support on processes and guidance, provide input on global guidance documents (including risk communications guidelines, KAP surveys, community engagement) and to maximize visibility of EURO activities in the context of global Health Security.
    • Work closely with the social science experts to integrate findings from knowledge, attitude and practice (KAP) surveys, focus group discussions and other feedback from community engagement activities into risk communication activities and products.
  • Support ERC response in the IM system during outbreaks and emergencies, as needed:
    • Support the development, elaboration and implementation of the ERC plan as part of the health response operations.
    • Liaise with affected country office(s) providing support to ERC needs.
    • Liaise closely with the other levels of the organization for ERC ensuring coherence of strategy, materials and messages.
    • Ensure that technical material produced integrates risk communication principles and practice.
    • Contribute to resource mobilization and donor communication in the area of risk communication.
    • Deploy to affected or at-risk countries as needed.
  • Perform any other related incident-specific duties, as required by the functional supervisor.

Eligibility Criteria

Applicants must have:

  • University degree in social sciences, behavioral sciences, development sciences, communications or public health from an accredited/recognized institute.
  • At least 5 years of ERC related experience, at the national and international levels, part of which working in disease outbreaks or health emergencies.
  • Proven experience in ERC capacity building.
  • Proven experience in the development and implementation of risk communications strategies and plans.
  • Ability to work under pressure while producing results.
  • Ability to “think out of the box” and to make innovative proposals related to ERC.
  • Tact, discretion and diplomacy.
  • Knowledge or understanding of WHO mandate and goals in the emergency incident management context.
  • Expert knowledge of English.

How to Apply

Applicants must submit their applications through online process.

For more information, please visit WHO.

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