Monitoring, Evaluations and Learning Manager at NRC, Amman, Jordan

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Deadline: 27 March 2019

Norwegian Refugee Council (NRC) is currently seeking applications from eligible applicants for the post of Monitoring, Evaluations and Learning Manager in Amman, Jordan.

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The Monitoring, Evaluations and Learning Manager is responsible to provide leadership, technical contribution, and research management for its growing learning portfolio.

NRC provides assistance, protection and durable solutions to refugees and internally displaced persons worldwide.

Key Jobs Responsibilities

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The Monitoring, Evaluations and Learning Manager will perform the following functions:

  • Manage monitoring & Evaluation and Accountability systems
    • Manage a large team of M&E And accountability staff to provide high quality technical support to all running programmes.
    • Work with programme teams to ensure technical soundness of program hypothesis, M&E plans, indicator reference sheets and conduct data quality verification and assessment.
    • Develop and/or participate in development of guidance and frameworks for CO procedures, policies and processes that assist in institutionalizing and supporting M+E in the country mission.
    • Participate in Country Strategy to ensure M&E remains a high priority in the country program.
    • Support project and area managers in developing data collection methodology and tools, and systems for on-going data analysis.
    • Ensure the central complaint response and feedback mechanism (CRFM) is functioning in all office locations, and that the learning is systematically feeding into program development.
  • Research, Evaluations & Assessments
    • Develop and maintain strategic learning partnership with key relevant academic and research institutions to enhance internal learning and advocacy efforts of NRC Jordan.
    • Co/Lead and/or provide technical contributions to research and evaluation studies (such as baselines, process, performance, outcome and impact evaluations or meta-analysis across different programming) as needed.
  • Knowledge Management & Learning
    • Design learning agendas, learning frameworks and systems for all running NRC programs by identifying all data and knowledge needs for management insights, including designing methods and protocols for collecting and analysing that information beyond reporting requirements.
    • Oversee the collection and ensure quality of cross-CC data collected through NRC Jordan integrated assessment, and ensure its widespread dissemination and use.

Eligibility Criteria

Applicants must have:

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  • University graduate with a minimum of 5 years previous experience working in a humanitarian context.
  • Experience working in complex and volatile contexts, in particular in the Middle East are desirable.
  • Knowledge of principles and current approaches to monitoring and evaluation in relief and development programs, using both quantitative and qualitative methods.
  • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods.
  • Nationality of Jordan.

How to Apply

Applicants must submit their applications through online process.

For more information, please visit NRC.

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