Program Support Officer at DRC, Sana'a, Yemen

Deadline: 15 July 2019

Danish Refugee Council (DRC) is currently seeking applications from eligible applicants for the post of Program Support Officer in Sana’a, Yemen. The duration of this post is 6 months.

The Program Support Officer will double up to manage Country Senior Management Team high-level strategic meetings and documentation to ensure adequate support and a proactive approach to achievement of country wide objectives.

DRC fulfills its mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities in the conflict areas of the world.

Key Jobs Responsibilities

The Program Support Officer will perform the following functions:

Coordinate a systematic follow up on the initiatives and tasks agreed in the monthly Country SMT (COSMT) and quarterly program meetings.
Conduct research, gather information and prepare summaries and analyses as required by the country SMT.
Organize and convene thematic meetings, including Risk Management meetings for Country, Region and HQ, for Senior Management, at CO SMT, including agendas and minute taking.
Ensure transparency of senior management structures and decision making processes in the CO SMT.
Coordinate feedback and follow up on actions on behalf of senior management, with those assigned responsibility to ensure that the tasks agreed are achieved according to the agreed deadline.
Draft Recommendations for Decisions to the Senior Management of DRC on behalf of the CO SMT.
Prepare and participate, where required, in meetings and workshops organized at the country or field level, including agendas and minute taking.
Maintain and ensure easy tracking of documents, physical and electronic filing system of the CO SMT.
Support CO SMT with Administrative Program requirements to ensure effective coordination and communication of policy requirements and updates.
Assist with advocacy proactive and reactive statements.

Eligibility Criteria

Applicants must have:

University Degree in a relevant field; International development/relations, Political science, Communications, Social science or Business Administration.
Minimum 4 years office, administrative and programme management experience, working closely with senior management in coordination of critical events.
At least 3 years’ work experience in an international NGO in management of key projects.
Excellent written and spoken English is essential.
Demonstrated ability to manage processes and maintain accurate records.
Ability to work independently and to maintain flexibility in working hours.
Energetic and flexible with high sense of responsibility and excellent organisational, planning and time management skills.
Demonstrated ability to coordinate tasks to meet deadlines.
Good interpersonal skills; ability to work in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity.
Ability to write in a clear and concise manner and to communicate effectively orally in English and Arabic.
High level of integrity and able to maintain strictest of confidentiality.
High competence in handling situations with tact and diplomacy.
High proficiency in Microsoft Word, Excel and PowerPoint.
Nationality of Yemen.