Deadline: 26 October 2021
The World Food Programme (WFP) is currently seeking applications from the eligible applicants for the post of IT Operations Associate in Mogadishu, Somalia. The duration of this post is 1 year.
World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.
Key Job Responsibilities
The IT Operations Associate will perform the following functions:
- Carry out system and hardware maintenance tasks, such as running specialized network monitoring and system protection, to ensure technology is running effectively.
- Monitor technology reliability, identify user needs, analyze data and produce accurate reports.
- Provide standard technical training to end users of commonly used technology and systems.
- Provide guidance and training to junior colleagues in the delivery of IT support services to support the capability building of staff.
- Support the co-ordination of new application implementation to provide WFP staff with the IT tools they need to perform effectively.
- Draft standard material such as end-user and technical documentation to ensure staff have access to required information about IT services and products.
- Implement improvements to methods and processes within the IT division to support the continuous improvement of IT services provided.
Applicant must have:
- Completion of secondary school education.
- Post-secondary certificate in Information and Communication Technology supplemented with training in Server, Networking, Security, Telecommunication and IT Governance.
- 5 year’s progressively responsible work experience in IT, telecommunications and information management such as WAN/LAN networking, Server, and operating systems administration.
- Experience in VSAT, telephony, wired/wireless installations,
- Experience in client support such as Help Desk or user support and telephone maintenance service would be an added advantage.
- Excellent interpersonal and problem-solving skills.
- Proficiency in oral and written communication in English and Somali is a must.
How to Apply
Applicants must submit applications through online process.
For more information, visit WFP.