The World Economic Forum is currently seeking applications from the eligible applicants for the post of Engagement Analysis Specialist in Geneva, Switzerland.
The Engagement Analysis Specialist will work closely with the Forum’s engagement teams to ensure consistency, data integrity and use of data-quality best practices.
The World Economic Forum, committed to improving the state of the world, is the International Organization for Public-Private Cooperation.
Key Jobs Responsibilities
The Engagement Analysis Specialist will perform the following functions-
- Support the analytical needs of the Forum teams using data from Salesforce and Adobe Analytics.
- Produce and maintain dashboards.
- Work with business and IT to optimize the presentation of business analytics, providing insights to business on an operational level and extracting key findings at the executive level.
- Identify areas for improvement in processes and manage implementation of changes.
- Develop ad-hoc analysis, reporting visualization and presentation.
- Contribute to the Forum’s CRM optimization through email communication performance analysis.
Applicants must have-
- Bachelor’s degree in marketing, communications, business, information science or related fields.
- 3-5 years of relevant experience with a proven track record in B2B and B2C business measurements and analysis functions.
- Experience in data analysis and decision support.
- Experience with Salesforce analytics and reports and solid technical knowledge of Spotfire or other equivalent data visualization tools.
- Knowledge of audience segmentation and mapping.
- Good eye for detail, able to identify trends and patterns of information.
- Ability to interact professionally and effectively with diverse groups, coupled with an excellent service attitude.
- Proficiency in Excel.
- Adobe Analytics preferable but not compulsory.
- Good presentational and written communication skills.
How to Apply
Applicants must submit their applications through online process.
For more information, please visit World Economic Forum.